Refund and Return Policy

Shoe Steppers Streetwear Online Store - Refund and Return Policy:

1. Eligibility: Returns are accepted within 30 days of receiving the product.
2. Condition: Items must be unworn, in their original packaging, and with all tags attached.
3. **Initiating a Return:** Contact our customer service team at [provide contact information] to initiate the return process.

1. Refund Method: Refunds will be issued to the original payment method.
2. Processing Time: Please allow [number of days] for the refund to be processed after we receive the returned item.

1. Product Exchange: If you received a defective or incorrect item, we will gladly exchange it for the same product. Contact customer service to arrange the exchange.

Shipping for Returns:
1. Cost: Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
2. Address: Ensure to ship the return item to the address provided by our customer service team.

Additional Notes:
1. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos for further assistance.
2. Final Sale Items: Certain items may be marked as final sale and are not eligible for return.

Please review our full terms and conditions for more details. If you have any questions or concerns, don't hesitate to reach out to our customer service team.